Product Lifecycle

The ENGL Support Lifecycle defines the duration and levels of support customers can expect to receive as products move through their lifecycle. This information will assist in the management of support needs and future software upgrades.

Mature

Critical patches only. No enhancements will be introduced into the product. The product is removed from the downloads page and is only available to maintenance customers.

Discontinued

No further product support is available, customers should upgrade to the current version.

Upgrade

Recommended upgrade path for this product. Please contact ENGL for upgrade costs and maintenance options.
ProductMatureDiscontinuedUpgrade
Deployment Monitor 2.0 (on-premise)August 31, 2022June 30, 2025Deployment Monitor 3.0 (on-premise) / ENGL Monitor Service
Driver Manager 7.0November 14, 2023June 30, 2025Driver Manager 8.0
Imaging Toolkit 12.0November 26, 2024June 30, 2025Imaging Toolkit 14.0
Z-Remote 2.0January 16, 2023June 30, 2025Z-Remote 3.0

Notes

  • Licenses are unavailable for discontinued products. Upgrading to a supported version is mandatory.

Products

Deployment Monitor
Driver Manager
Imaging Toolkit
Z-Remote

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Documentation
Lifecycle

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